2024 ADMISSIONS OPEN
REQUIREMENTS
•GRADE 10 CERTIFICATE
•18 POINTS
•PROFICIENT IN READING, WRITING AND COMMUNICATING IN ENGLISH
•REGISTRATION FEE NAD$400
•CERTIFIED COPY OF ID
•RECENT PASSPORT PHOTO
VISION
At the forefront of the hospitality industry, our training program will be renowned for its exceptional environment that inspires and motivates candidates to reach for new heights. We are committed to nurturing attitudes that reflect excellence, fostering a mindset of continuous innovation, and delivering unparalleled service and engagement to both local and international guests.
MISSION
Within our coaching environment, candidates discover unwavering dedication to illuminate their chosen roles, igniting confidence and a deep connection within the entity they embrace, generating a positive impact.
Our institute aims to disrupt the local market, reshaping hotel hospitality by advocating entry-level journeys armed with versatile skills for excellence across establishments.
These foundational skills launch candidates on a path of growth, honed by experience, propelling dynamic careers on the global hospitality stage.
This journey is a testament to the adage: "To ascend the summit, one must commence from the base."
At the forefront of the hospitality industry, our training program will be renowned for its exceptional environment that inspires and motivates candidates to reach for new heights. We are committed to nurturing attitudes that reflect excellence, fostering a mindset of continuous innovation, and delivering unparalleled service and engagement to both local and international guests.
MISSION
Within our coaching environment, candidates discover unwavering dedication to illuminate their chosen roles, igniting confidence and a deep connection within the entity they embrace, generating a positive impact.
Our institute aims to disrupt the local market, reshaping hotel hospitality by advocating entry-level journeys armed with versatile skills for excellence across establishments.
These foundational skills launch candidates on a path of growth, honed by experience, propelling dynamic careers on the global hospitality stage.
This journey is a testament to the adage: "To ascend the summit, one must commence from the base."
ABOUT US
The Sole of Hospitality Training Center is to assist candidates toward reaching and maintaining the highest quality entry level hospitality education.
This education center is based at River Crossing Lodge, and its programs will assist candidates to develop within their roles and contribute to the progress of the industry.
We also want our students upon finishing their program with us, to be eligible for overseas placement with our respective partners.
The Sole of Hospitality Training Center, would focus our efforts of creating a learning environment which will concentrate on the City & Guilds Learning Platform www.cityandguilds.com/international/africa:
•Level 1 Certificate in Introduction to the Hospitality Industry
NAD$1 750 x 4 Months
•Level 1 Diploma in Introduction to the Hospitality Industry
NAD$1 900 x 4 Months
Level 2 Diploma in Food & Beverage Service
NAD$2 500 x 10 Months
OUR COURSE STRUCTURE IN F&B
* About Travel and Tourism Industry
* Service Excellence
* Grooming & Hygiene
* Applying for Jobs
* Food & Beverage Service Sequence
* Food & Beverage Technical Skills
* Interpersonal/Soft Skills
* Preparation for Service & Restaurant Equipment
* Differentiation & Service of Alcoholic Beverages
* Stock Control
* Bar Equipment, Glassware & Methods
* Coffee Procedures
* Simplifying Wine Knowledge
* Food Safety & Hygiene
Level 2 Diploma in House Keeping Services
NAD$2 500 x 6 Months
OUR COURSE STRUCTURE IN HK
* About Travel and Tourism Industry
* Service Excellence
* Grooming & Hygiene
* Applying for Jobs
* Entering Rooms and Greeting Guests
* Art of Bed Making
* Color Coded Microfiber Cloths
* Steps to Cleaning a Guest Room
* Turn Down Service
* Commonly Neglected Cleaning Areas in Guest Rooms & Public Areas
* Guest Room Cleaning Frequency Schedule
* Room Inspection Checklist Used by House Keeping
* Communicating with other Departments
* DND Services
Level 2 Diploma in Front Reception Services
NAD$2 500 x 8 Months
OUR COURSE STRUCTURE IN RECEPTION
* About Travel and Tourism Industry
* Service Excellence
* Grooming & Hygiene
* Applying for Jobs
* What Makes a Great GSR (Guest Service Representative)
* The Importance of Phraseology
* Soft Skills and Procedures
* Guest Check-In Procedures
* Front Office Accounting
* Different Room Types in Hotels
* Telephone Skills
* Email Etiquette
* Complaint Handling Procedure
* Tips for Effective Upselling of Guest Rooms at Front Office
* Front Office - Night Audit
For more information
Email: admin@sole-of-hospitality.com
Phone: +264 81 443 3730
Sole of Hospitality Training Center Application Form

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